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New York City Ballet is one of the foremost dance companies in the world, with a roster of spectacular dancers and an unparalleled repertory. Founded in 1948 by George Balanchine and Lincoln Kirstein, New York City Ballet quickly became world-renowned for its athletic and contemporary style. Widely acknowledged for its enduring contributions to dance, New York City Ballet is committed to promoting creative excellence and nurturing a new generation of dancers and choreographers. The School of American Ballet is the official training academy of the New York City Ballet.

The Manager, Talent Acquisition & Volunteer Services reports to the Senior Director, Human Resources, Diversity & Inclusion, and is responsible for managing all aspects of the talent acquisition process as well as managing the Volunteer Services program. This position will be responsible for ensuring NYCB’s talent acquisition processes are in line with our diversity, equity and inclusion (DEI) goals from sourcing to orientation and onboarding as well as ensuring a good candidate experience. This position will work closely with the Lincoln Center Internship Program and intern partner schools to broaden the Ballet’s recruitment network and attract a more diverse candidate pool. The Manager will also work closely with the Senior Director to evaluate, revamp and manage the Volunteer Services program.

Talent Acquisition

  • Determine short and long-term staffing needs and identify candidates for open positions.
  • Develop an ongoing and diverse pipeline of candidates using research, networking, database mining, etc. for prospective applicants.
  • Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
  • Work with Hiring Manager to determine best fit candidates, coordinate interviews and provide timely feedback.
  • Provide Hiring Manager with updates and summaries of recruiting progress and activity.
  • Check references of final candidate(s) and present/manage offers.
  • Take steps to ensure positive candidate experience, e.g., feedback survey; and assist in employee retention and development.
  • Partner with Lincoln Center Internship Program Manager, internship school partners and Hiring Managers to select and assign interns to various departments across the company.
  • Ensure all positions have job descriptions; update or create job descriptions as necessary.
  • Create, enter and maintain candidate information in ATS or Excel on a daily/weekly basis.
  • Generate recruitment metric reports and identify areas of improvement.
  • Create, file and maintain filing system for resumes, applications and miscellaneous paperwork.
  • Participate in onboarding tasks as needed (i.e., offer letter submittals, background checks, final paperwork completion, I-9 verification, orientation, etc.).
  • Participate in departmental and institutional meetings, strategy sessions and activities as needed.
  • Assist with special projects as necessary.

Volunteer Services
Works with the Senior Director, Human Resources, Diversity & Inclusion to:

  • Reorganize and streamline volunteer program to include selection, onboarding, orientation and training.
  • Recruit a more diverse pipeline of volunteers across the company.
  • Assist departments in determining and fulfilling their volunteer needs.
  • Create volunteer schedules.
  • Manage Volunteer Coordinator (also a volunteer).


  • Highest moral character and integrity who will serve as a role model and embody the Ballet’s core values.
  • Bachelor’s Degree in Human Resources Management, business administration, or a relevant, related field.
  • Five years' experience recruiting.
  • Three years’ supervisory/management experience; managing volunteers a plus.
  • Prior experience as a Talent Acquisition Manager, or similar experience in an HR role.
  • Experience in full-cycle recruiting, sourcing and employment branding.
  • Proficient in the use of social media and job boards.
  • Knowledge of and experience using various interviewing techniques, e.g., behavioral-based.
  • Self-motivated, results oriented and goal focused.
  • Committed to and enthusiastic about the mission, programs and services of NYCB.
  • Ability to manage multiple projects independently and meet deadlines with limited oversight.
  • Ability to work well in a team environment.
  • Ability to generate recruiting metrics as needed, i.e., turnover, time to hire, etc.
  • Excellent communication, organizational, and interpersonal skills required.
  • Strong experience and proficiency with Word, Excel, PowerPoint, and Access/database tools and ATS tools.
  • Knowledge of job posting sites including those which reach diverse candidates and professional social media platforms.
  • Ability to build effective relationships with Hiring managers, candidates and volunteers.
  • Strong customer orientation.
  • Ability to effectively present information and respond to questions from Hiring managers and candidates.
  • Ability to comfortably work with staff members and volunteers at all levels across the institution.
  • Ability to handle sensitive and confidential information in a discrete and professional manner and maintain confidential information where required.


  • PHR or SHRM certification and/or Talent Acquisition or Staffing Professional credential.
  • Experience in a non-profit or cultural institution preferred.
  • Experience working with union and non-union staff preferred.
  • Experience working with internship programs.
  • Previous experience with an HRIS system.

This is a full-time, exempt position and the hours of work are between 9am-10am to 5pm-6pm weekdays.  Position requires the ability to participate in donor events and attend performances and may include evening and weekend work. 

Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

While performing the duties of this position, the employee is frequently exposed to:

  • Office setting
  • Theater

NOTE: New York City Ballet has a vaccine policy that requires all employees to provide proof of vaccination against COVID- 19. A medical or religious exemption to this policy may be granted if a reasonable accommodation exists that will enable the employee to perform the essential functions of the job. Exemptions or reasonable accommodations are not guaranteed.


  • Compensation to match your experience and qualifications
  • A competitive benefits package including health and dental insurance
  • Healthcare and Dependent Care Flexible Spending Account Programs
  • Generous paid time off policy including holidays, floating holidays/personal days, sick and vacation time
  • A new hybrid in-office/remote work pilot program, for positions that qualify, beginning Fall 2021.


  • Highest moral character and integrity
  • Enthusiasm, commitment, and a positive attitude
  • Flexibility and dependability
  • A collaborative, team and goal-oriented work ethic


Interested, qualified candidates may apply by forwarding their resume, cover letter and salary requirements to: BalletHR@NYCBallet.com  With “Manager, Talent Acquisition & Volunteer Services” in the subject line. No Phone Calls, Please. 

New York City Ballet is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity or expression, marital status, citizenship status, disability, pregnancy, creed, genetic predisposition or carrier status, military status or veteran status, status as a victim of domestic violence, unemployment status, familial status, sexual violence or stalking victim status, caregiver status, arrest or conviction record to extent required by applicable law, credit history or any other characteristic protected by law.

New York City Ballet, one of the foremost ballet companies in the world, pursues the highest levels of artistic excellence and innovation. Therefore, we seek to attract, retain, and cultivate the most talented dancers, musicians, designers, stage technicians, and arts administrators. To this end, we are deeply committed to creating and sustaining an organizational culture that values diversity, inclusion, and equity. We are inspired by our founders, George Balanchine and Lincoln Kirstein, who envisioned an authentically American expression of ballet with a company that reflects the rich cultural diversity of this nation. In pursuit of their vision, we are committed to educating, developing, and supporting an organization that embodies diversity in its many forms.

Learn More About Our Commitment to Diversity, Equity, and Inclusion