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We are thrilled to welcome audiences back to the Theater for our 21-22 Season

New York City Ballet remains deeply committed to the health and safety of our visitors, artists and staff. The David H. Koch Theater (the "Theater") in compliance with developing guidelines issued by federal, state, and local governments, has put in place preventative measures to try to reduce the spread of COVID-19 in the Theater.

With safety for all at the forefront, New York City Ballet will be implementing a mandatory vaccination policy for all employees and visitors to the David H. Koch Theater and Samuel B. & David Rose Building (the “Studios”). This includes all audiences attending our Repertory Season performances – Sept 21-Oct 17; Jan 18-Feb 27; Apr 19–May 29.

Every audience member must be fully vaccinated and will be required to show in person proof of vaccination authorized by the FDA or WHO, against COVID-19 upon entering the theater. At this time, children under the age of 12, for whom there is currently no available vaccination, will not be permitted to attend NYCB repertory performances. If a potential audience member remains unvaccinated because of a disability or sincerely held religious belief, that person may contact the New York City Ballet in writing for assistance or to request a reasonable accommodation by sending an email to customercare@nycballet.com.

Please note that this policy applies to repertory performances only, and not to New York City Ballet’s Public and Access Programs, where children under 12 may attend but will be required to be masked at all times. For information about attending the programs, please visit the Public Programs or Access Program pages. Plans for George Balanchine's The Nutcracker® are still being determined.

Additional safety measures include upgraded auditorium ventilation systems with MERV 15 filters, a contactless entry experience for visitors arriving at the Theater, and rigorous cleaning and sanitation protocols throughout the building.

Based on CDC and New York State guidelines at the time of performance, additional safety protocols may include: proper mask usage, contact tracing survey, limitations on belongings in the Theater, assigned entry times, contactless temperature check, social distancing, and more.

Specific health & safety protocols are determined by the Theater and Studios in its sole discretion and are subject to change. We will continue to consult with medical advisors and monitor CDC and New York City and State guidelines, and these policies may be updated as conditions evolve. The Theater will strive to communicate substantial changes to health and safety protocols in advance of performances. Ticket Holders should review the Theater's website periodically to identify changes impacting one's ability to attend based on individual circumstances.

The Theater may, in its sole discretion, refuse to allow admission to any Ticket Holder who does not comply with the Theater's policies

Refund and Exchange Policy

Tickets purchased from the David H. Koch Theater Box Office, Call Center, or the New York City Ballet website, for New York City Ballet’s Fall 2021 season may be refunded or exchanged up until noon on the day of the performance. If a Ticket Holder seeks a ticket exchange, the exchange will apply to tickets with equivalent or lesser value. If the Ticket Holder seeks a cash refund, the amount of the refund will be equal to the amount paid by the Ticket Holder to the Theater at the time of purchase. This Refund and Exchange Policy may not apply to all performances.

COVID-19 Acknowledgement

Ticket Holder acknowledges and agrees there are inherent risks to health and safety associated with attendance at any Theater performance. Risks include, but are not limited to, the possibility of contracting COVID-19, a variant of COVID-19, and other communicable diseases (collectively, "Illnesses") any of which can result in unforeseen impacts on one's health and, in some cases, loss of life. Ticket Holder acknowledges the decision to attend a Theater performance is voluntary, solely within Ticket Holder's discretion, assumes all risks, and understands the Theater does not and cannot prevent the spread of such Illnesses.

If you feel ill, or test positive for COVID-19, you agree not come to the Theater.

COVID-19 Waiver

In consideration of being permitted to attend and by attending any Theater performance in addition to Ticket Holder's agreement to be bound by the terms and conditions printed on the ticket, posted at the Theater, and on the Theater website, Ticket Holder acknowledges and assumes the inherent risks associated with the above COVID-19 Acknowledgment. Ticket Holder and anyone acting on Ticket Holder's behalf , knowingly and voluntarily releases the Theater, and without limitation, its Board of Directors, its officers, employees, performers, agents, and affiliates and/or any person or entity acting on their behalf (collectively, the "Theater Releasees"), waives all claims of liability and damages either at law or in equity, to the fullest extent permissible by law, that could be brought against the Theater Releasees, and relinquishes all rights to bring any claim or recover any damages associated with injury or loss of life against the Theater Releasees in connection with exposure or infection with such Illnesses arising out of entry into and/or attendance at any Theater performance regardless of any action, inaction, or fault on the part of the Theater Releasees.

Ticket Holder understands and agrees that this Agreement is subject to and will be construed in accordance with the laws of the State of New York, without regard to choice or conflict of law provisions. If any provision in this Agreement is declared illegal, void, or otherwise unenforceable Ticket Holder agrees that such provision or part thereof will be deemed severable and all other provisions contained herein remain valid and binding with full force and effect as if the severed provision or part did not exist.