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Artwork for Accessibility

Accessibility

ACCESS CONCIERGE SERVICE FOR GEORGE BALANCHINE’S THE NUTCRACKER®

As part of Lincoln Center’s continued commitment to making venues on campus accessible and inclusive, we are excited to offer an Access Concierge Service to our guests who need additional assistance during the run of George Balanchine’s The Nutcracker®. Guests attending performances may request this service at least 7 business days prior to your performance and will receive*:

  • ​A Trained Access Representative who will meet you upon arrival on campus, and provide 1:1 support for individual guests and their party to escort them throughout the performance space and assist them with any of their requested accommodations. Access Representatives can supply and push guests in a wheelchair, provide sighted guide technique, or simply escort and assist.

  • Check in at intermission to see if the guest needs anything, answer questions/receive feedback.

  • ​Assistance with departure from the performance venue.

To further inquire about this service after purchasing your tickets to George Balanchine’s The Nutcracker®, please email guestexperience@lincolncenter.org.

*Please note that assistance is based on staff availability.

Wheelchair Accommodations

Orchestra Level: 3 per performance
First Ring: 9 per performance
Fourth Ring: 6 per performance

ADA compliant seating locations for series packages and single tickets are available for purchase online, over the phone (please call 212-496-0600) or at the David H. Koch Theater Box Office at West 63rd Street and Columbus Avenue.

Theater Access

For patrons with limited mobility who require access to the David H. Koch Theater with as few stairs as possible, the best drop-off location is at Columbus Avenue and 63rd Street under the canopy abutting the sidewalk. From that point, follow the ramp to the theater's Lobby where there is elevator access into the auditorium. The north-south drive between 65th and 62nd Streets is also available to drop off patrons requiring wheelchairs or other walking assistance to access to the David H. Koch Theater via the lower level of Lincoln Center. For patrons who are dropped off by the grove at the northwest corner of 62nd Street and Columbus Avenue, proceed north along the side of the David H. Koch Theater (toward the main Lincoln Center Plaza) and turn left under the theater's canopy and proceed until you reach the main lobby entrance.

Wheelchair Accessible Elevator

A wheelchair-accessible elevator is located to the right of the Box Office windows in the Lobby to transport individuals from the Lobby to the Orchestra Level of the Theater. On the Orchestra Level, there are elevator banks on both sides of the theater that access all other levels.

Other Venue Amenities

  • Restroom facilities for people with disabilities are available on all seating levels

  • Recessed water fountains on all levels; cups available

  • Infrared Hearing Assistance headsets are available for rental during performances. Rentals are available at the Coat Check on the Orchestra Level. Rental requires a driver’s license or major credit card as a security deposit.

  • Binoculars are available for use during performances at no charge (subject to availability). Binoculars are available at the Coat Check on the Orchestra Level and will require an ID as security deposit. There is a $35 fee for lost binoculars.

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