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We are thrilled to welcome audiences back

New York City Ballet remains deeply committed to the health and safety of our visitors, artists and staff. In compliance with developing guidelines issued by federal, state, and local governments, we have put in place preventative measures to try to reduce the spread of COVID-19.

With safety for all at the forefront, New York City Ballet will be implementing a mandatory vaccination policy and proper mask usage for all employees and visitors to the David H. Koch Theater and Samuel B. & David Rose Building (the “Studios”).

 

NEW YORK CITY BALLET REPERTORY SEASON
Sept 21-Oct 17, 2021; Jan 18-Feb 27, 2022; Apr 19–May 29, 2022 

Every audience member attending NYCB repertory season performances must be fully vaccinated and will be required to show in-person proof of vaccination authorized by the FDA or WHO, against COVID-19 upon entering the Theater. At this time, children under the age of 12, for whom there is currently no available vaccination, will not be permitted to attend NYCB repertory performances. As a further tool to mitigate the spread of COVID-19, NYCB will require proper mask usage for all patrons at all repertory season performances. If a potential audience member remains unvaccinated because of a disability or sincerely held religious belief, that person may contact the New York City Ballet in writing for assistance or to request a reasonable accommodation by sending an email to customercare@nycballet.com.

 Proof includes:

  • The free Health Pass by CLEAR to confirm identity, vaccination status and/or negative test result. Download the free app  to gain access to faster entry lanes when arriving to your performance and to avoid long lines. Please click here for detailed instructions on how to use the app.
  • Physical/digital vaccination cards, NY State’s Excelsior Pass , or NYC COVID SAFE app (Apple / Android ) — all requiring an accompanying photo ID.
  • A photo or hard copy of an official vaccination record of a vaccine administered outside the United States for one of the following vaccines: AstraZeneca/SK Bioscience, Serum Institute of India/COVISHIELD and Vaxzevria, Sinopharm, or Sinovac. Along with a government-issued photo ID. 

 

GEORGE BALANCHINE’S THE NUTCRACKER® 
Nov 26, 2021 – Jan 1, 2022

Every audience member 12 years of age or older attending performances of George Balanchine’s The Nutcracker® will be required to show in-person proof of vaccination authorized by the FDA or WHO, against COVID-19 upon entering the Theater. Children under the age of 12, for whom there is currently no available vaccination, and those who are not able to be vaccinated because of a disability or sincerely held religious belief, will be permitted to attend performances of The Nutcracker with proof of a negative PCR test, performed by a medical provider, taken no more than 72 hours before the performance. As a further tool to mitigate the spread of COVID-19, NYCB will require proper mask usage for all patrons, regardless of age or vaccination status, at all performances of The Nutcracker.

 

PUBLIC AND ACCESS PROGRAMS
For information about attending these programs, please visit the Public Programs or Access Programs pages.

Additional safety measures include upgraded auditorium ventilation systems with MERV 15 filters, a contactless entry experience for visitors arriving at the Theater, and rigorous cleaning and sanitation protocols throughout the building.

Based on CDC and New York State guidelines at the time of performance, additional safety protocols may include: contact tracing survey, limitations on belongings in the Theater, assigned entry times, contactless temperature check, social distancing, and more.

Specific health & safety protocols are determined by the Theater and Studios in its sole discretion and are subject to change. We will continue to consult with medical advisors and monitor CDC and New York City and State guidelines, and these policies may be updated as conditions evolve. New York City Ballet will strive to communicate substantial changes to health and safety protocols in advance of performances. Visitors and Ticket Holders should review this page periodically to identify changes impacting one's ability to attend based on individual circumstances.

The Theater and the Studios may, at their sole discretion, refuse to allow admission to any visitor or Ticket Holder who does not comply with these policies

Refund and Exchange Policy

Tickets purchased from the David H. Koch Theater Box Office, Call Center, or the New York City Ballet website, for New York City Ballet’s Fall 2021 Repertory Season or for performances of George Balanchine's The Nutcracker® may be refunded or exchanged up until noon on the day of the performance. If a Ticket Holder seeks a ticket exchange, the exchange will apply to tickets with equivalent or lesser value. If the Ticket Holder seeks a cash refund, the amount of the refund will be equal to the amount paid by the Ticket Holder to the Theater at the time of purchase. This Refund and Exchange Policy may not apply to all performances.

COVID-19 Acknowledgement

Ticket Holder acknowledges and agrees there are inherent risks to health and safety associated with attendance at any Theater performance or Studio event. Risks include, but are not limited to, the possibility of contracting COVID-19, a variant of COVID-19, and other communicable diseases (collectively, "Illnesses") any of which can result in unforeseen impacts on one's health and, in some cases, loss of life. Ticket Holder acknowledges the decision to attend a Theater performance or Studio event is voluntary, solely within Ticket Holder's discretion, assumes all risks, and understands the Theater and Studios do not and cannot prevent the spread of such Illnesses. If you feel ill, or test positive for COVID-19, you agree not come to the Theater or the Studios.

COVID-19 Waiver

In consideration of being permitted to attend and by attending any Theater performance or Studios event in addition to Ticket Holder's agreement to be bound by the terms and conditions printed on the ticket, posted at the Theater and the Studios, and on the New York City Ballet website, Ticket Holder acknowledges and assumes the inherent risks associated with the above COVID-19 Acknowledgment. Ticket Holder and anyone acting on Ticket Holder's behalf , knowingly and voluntarily releases the Theater, and without limitation, its Board of Directors, its officers, employees, performers, agents, and affiliates and/or any person or entity acting on their behalf (collectively, the "Theater Releasees"), waives all claims of liability and damages either at law or in equity, to the fullest extent permissible by law, that could be brought against the Theater Releasees, and relinquishes all rights to bring any claim or recover any damages associated with injury or loss of life against the Theater Releasees in connection with exposure or infection with such Illnesses arising out of entry into and/or attendance at any Theater performance regardless of any acts (unless willful), or any other type of fault, misbehavior, or failure to act of the Theater Releasees.

Ticket Holder understands and agrees that this Agreement is subject to and will be construed in accordance with the laws of the State of New York, without regard to choice or conflict of law provisions. If any provision in this Agreement is declared illegal, void, or otherwise unenforceable Ticket Holder agrees that such provision or part thereof will be deemed severable and all other provisions contained herein remain valid and binding with full force and effect as if the severed provision or part did not exist.